Our Returns Policy

30-Day Return Period
For Everyone

Team Contactfree work hard to get any Companion Devices ordered picked, configured, packed and dispatched the same-day of a customer order.

Being a physical item they attract substantial compliance paperwork requirements and tax costs, especially when being delivered around the world.

Priced at 8 or 16 pence a day we’ve done our best to keep Companion Devices as affordable as many from around the world as possible can benefit.

Being pre-configured and locked (for privacy) to your account prior to dispatch devices cannot be reused if returned so if you’re looking for a test drive, please don’t order just leave them for others to enjoy!
Thank you 

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Submit Support Request

08:00-18:00 GMT 7 Days A Week 
Feel free to message outside these hours as we process requests in order received.

1) Click the below WhatsApp link from Mobile / Cell phone.
2) Describe simple terms the problem you have.
3) Any screenshots you can provide would be useful.
We’ll response as soon as we can.

WhatsApp +44 (0)7398 211 386

🇬🇧 Designed, Built & Supported