30-Day Return Period
For Everyone
Team Contactfree work hard to get any Companion Devices ordered picked, configured, packed and dispatched the same-day of a customer order.
Being a physical item they attract substantial compliance paperwork requirements and tax costs, especially when being delivered around the world.
Priced at 8 or 16 pence a day we’ve done our best to keep Companion Devices as affordable as many from around the world as possible can benefit.
Being pre-configured and locked (for privacy) to your account prior to dispatch devices cannot be reused if returned so if you’re looking for a test drive, please don’t order just leave them for others to enjoy!
Thank you
Submit Support Request
08:00-18:00 GMT / 7 Days A Week
Feel free to message outside these hours as we process requests in order received.
1) Click the below WhatsApp link from Mobile / Cell phone.
2) Describe simple terms the problem you have.
3) Any screenshots you can provide would be useful.
We’ll response as soon as we can.